State Farm® Insurance Agent Kevin Birney

"I am currently a returning customer from a different insurance company, this is more of a review on the staff than the actual State Farm company. Mary has been a pleasure to work with, always cordial, patient and kind. Thankfully I have not had to contact them except for setting up my policy, but in the event that I had to, I wouldn’t doubt she would be a tremendous help with anything I need. Thank you Mary for your excellent customer service, glad to be back with you guys."

"Keep an eye on your policy for they drop your family members and change your address without approvals and blame corporate. Kevin never calls you back been emailing him since Oct to call us. They make promises that if you refer people you will receive gas cards that you will never get they owe me $100 total! Working with this agency is not easy."

"Kevin has been my agent for over 20 years. He provides me nothing less then gold star treatment. He always provides very valuable knowledge-insight-wisdom to all things insurance. When I have an issue I call him immediately. He calls me back usually within 15 minutes if its a real issue. His experience and industry expertise is invaluable. He is always looking out for my best interest. If you are looking for an honest, experienced, no-BS agent you can have for many years to come you are done. Call Kevin."

"Carole spent a great deal of time providing me with the best policies for home and auto. I was a customer of a competitive insurance company for over 11 years and Carole was able to save me over $500 annually. I can't believe that I didn't become a customer sooner. I look forward to working with Carole. She is a true professional- knowledgeable, attentive and courteous."

"We always have a great experience with Carole Qually!! My boyfriend has A LOT of cars and she is always so sweet and patient when he needs to add a car or take one off. She also hooked us up with this great hospitalization insurance “just in case” you’re hospitalized . Well “just in case” happened Easter Sunday and thank God we had it. She made sure we were taken care of and followed up with us to make sure everything went smooth. I can not say enough wonderful things about Carole! We love her!!!"

"I have been with this agency for years and have never been happier! I deal with Carole and she always has the answers to any of my questions. She suggested a hospital income policy. For the low price, I decided to do it because she highly recommended it. I’ve had to use it and received a check for $2000 for my hospital stay! Best customer service, and knowledgeable staff- highly recommended!!"

"I want to thank you Carole Qually for your professional and informative information on getting a Hospital Income Insurance policy. I was very hesitant because I was well and had no known issues. I am so glad that I decided to go ahead with the policy. As it turned out I had a unexpected medical problem that sent me, not only to the emergency room two times but also being admitted to the hospital as well. I spent 6 days in the hospital and at another time had a procedure done that kept me overnight. When I was better I let Carole know that this had happened and asked her how do I proceed with a claim. She requested copies of my discharge papers and my emergency room papers. She assured me that she would take care of filing my claim and that all I had to do was take care of myself and get better. I received $240.00 per each day of admittance and also received the same for each emergency room visit. If you Carole did not explain to me how inexpensive and important this policy was to have I would not be able to get a policy like this anymore. Thank you for all your help and guidance."

"Worst experience ever! I transferred from philly to ny using State Farm. Carol she started with giving me a high price, then she added on homeowners insurance when I didn’t have a home and she added it anyway. When I caught it she gave me a hard time. I found a better price with geico and tried to cancel it, she refused giving unnecessary excuses. I switched to geico and she still sent me a high bill even after cancelling. Would not recommend dealing with carol. Signed by: Mohamed Elmaghraby"